The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious with a lovely pullout couch and an additional bed, perfect for our family of four.” view full review
Luxurious Amenities
“The bathroom was a dream with double basins and ample counter space, making it easy for us to prepare for our day.” view full review
Thermal Paradise
“I thoroughly enjoyed the outdoor thermal pools, which were a perfect alternative to the separate bathtub in our suite.” view full review
Versatile Dining Options
“With numerous restaurant choices and the ability to order from various places, it catered perfectly to my picky teens.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Canoeing
Hiking
Horseback riding
Cycling
Billiard tables
Darts
Table tennis
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Hot spring bath
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Arenal, 9 Km West, Monterrey, Cr,
La Fortuna,
Costa Rica,
21007,
Alajuela
Map view
Arenal, 9 Km West, Monterrey, Cr,
La Fortuna,
Costa Rica,
21007,
Alajuela
City landmarks
Ruta 142
Baldi Hot Springs
2.1
km
Theme Park
Arenal Natura Ecological Park
2.1
km
Go Adventure Park
2.1
km
Iglesia de La Torre
2.3
km
Alajuela Province
Go Adventure Arenal Park
2.5
km
Amusement Park
Kalambu Hot springs
4.1
km
5km west of La Fortuna
Termales Los Laureles
3.6
km
Alajuela Province
Los Canones Info Center Canopy Zipline
3.4
km
Iglesia de Monterrey
3.5
km
3.1 MI Northwest From Downtown la Fortuna
Paradise Hot Springs
4.0
km
Spa Centre
El Silencio del Campo Spa & Hot Springs
3.8
km
Quesada
Termales del Bosque Hot Springs
4.1
km
Kalambu Waterpark
4.1
km
Springs Resort & Spa
4.2
km
Iglesia de Pataste Arriba
4.3
km
824417 Parque ecologico volcán arenal
Arenal Ecologic Park
4.3
km
Alajuela Province
Arenal Park
4.6
km
Ecoglide
4.7
km
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great views
Friendly staff
Expensive dining
Limited breakfast options
8.4/10
Great
Rooms
9.0
Location
8.8
Service
9.0
Dining
7.5
Guest reviews
8.4/10
based on 4 reviews
9.4
9.4/10 based on 441 reviews
Gene
United States,
April
2024
8.8/10
Waking up to the breathtaking view of the volcano was unbelievable. The room was spacious enough for all five of us, making our stay truly comfortable. The staff went above and beyond, making our experience incredibly welcoming. The location offered spectacular views of the Arenal Volcano and the activities kept us entertained. The dining options were great, especially the homemade Belgian waffles.
Rooms
9.0
Facing the volcano provided an unreal waking experience, and the room had more than enough space for all of us.
Service
9.0
The staff was incredibly friendly and helpful, making us feel welcomed during our entire stay.
Location
9.0
The location in the beautiful forest with Arenal Volcano views was spectacular, and the activities at Club Rio were a bonus.
Dining
8.0
The dining experience was a great choice, especially with the homemade Belgian waffles.
Facilities
9.0
The facilities at the resort were top-notch, providing everything we needed for a comfortable and enjoyable stay.
Lloyd
United States,
November
2023
8.2/10
My stay at the hotel was simply amazing! The rooms were gorgeous and very clean, offering a spacious layout with an amazing view of the Arenal volcano. Though there was some construction going on this year, the overall experience was spectacular. Just a note that the room I stayed in was separate from the main lodge where the springs were located.
Rooms
9.0
I was blown away by the beauty and cleanliness of the rooms.
Service
9.0
The staff literally couldn't have been more helpful, waiting for us and ensuring a professional check-in experience. They even went out of their way to assist my granddaughter, who needed a wheelchair due to a leg injury. Everyone was friendly and responsive throughout my stay.
Location
8.0
The location was truly breathtaking, set outside of town amidst the rainforest canopy. While leaving the resort for meals wasn't the most convenient, there were plenty of activities to enjoy, from lounging by the river to exploring the nearby Rio Celeste waterfall. The serene setting really put the landscaping to the test!
Dining
7.0
The breakfast was simply gorgeous, featuring a variety of delicious treats like cheese, pastries, yogurts, fresh fruits, pancakes, and great coffee. However, dinner didn't quite reach the level I expected from a top-notch hotel, with some dishes not meeting the mark. Nevertheless, the overall dining experience was satisfactory.
Facilities
8.0
The hotel had fantastic facilities to make my stay even more enjoyable, from relaxing pools and springs to various activities to keep guests entertained. The only downside was that the room I stayed in was a bit of a distance from the main lodge, where most facilities were located.
Nicola
United Kingdom,
August
2023
8.2/10
The hotel offers fancy and nice rooms, various restaurant options which are actually good, and clean and nice springs. The rooms are massive with large showers and jacuzzi tubs, providing a direct view of Arenal, which was a lovely treat from the porch. The exceptional rooms are complemented by breathtaking views.
Rooms
9.0
The rooms are massive with large showers and jacuzzi tubs, offering a direct view of Arenal, making the stay truly special.
Service
9.0
The staff contacted me by email to start preparing excursions and went above and beyond to ensure all guests, including kids, were taken care of. They also cheerfully offered prompt golfcart pickup services upon request.
Location
8.0
The hotel is located in a very hilly area, providing an awesome wildlife enclosure where guests can get up close to toucans, spider monkeys, and wild cats, creating a unique experience in the 'rain' forest setting.
Dining
7.0
The dining experience offers a lot of options and is well done. However, the price for certain items might be on the higher side, such as $19 for some meals.
Facilities
The hotel offers excellent facilities, including various dining options, ensuring a comfortable and enjoyable stay for all guests.
Clive
United Kingdom,
July
2023
9.0/10
The hotel offers rooms with big bathrooms and balconies providing amazing views of the volcano. These rooms feature private Jacuzzis and pools with secluded views of the volcano, valley, and rainforest, all at a relative bargain. The service, from the chef to the staff, is incredibly friendly and helpful, creating an enjoyable atmosphere. The location, in a beautiful forest with views of the Arenal Volcano, is fabulous. The dining experience is delicious, especially the freshly made eggs, omelettes, and pancakes by the chef. The facilities are top-notch, complementing the overall stay.
Rooms
9.0
The rooms were spacious and offered stunning views of the volcano from the balcony.
Service
9.0
The staff welcomed me with open arms and provided exceptional service throughout my stay.
Location
10.0
The hotel's location in the lush rainforest with views of the Arenal Volcano is breathtaking.
Dining
8.0
The dining experience was delicious, with a variety of options to choose from.
Facilities
9.0
The hotel facilities were modern and well-maintained, adding to the overall luxury of the stay.